Individuals and families
Cancellation Policy for Individuals/Families
When ordering 1 – 3 rooms The stay can be cancelled up to 3 days before arrival at 12:00 with a refund of the full amount, however, less DKK 195.00 in administration fee per booked room. If cancelled later, the guest will pay the full amount.
Cancellation must be made via link in confirmation
When booking more than 3 rooms can be cancelled up to 14 days before arrival at 12:00 with a refund of the full amount, however, less DKK 195.00 in administration fee per booked room. If cancelled later, the guest will pay the full amount.
Cancellation must be made in writing via link in confirmation.
When booking via 3rd party portals, you must contact the booking site where you made the booking.
Bookings made as Non Ref / Last Minute / Low budget cannot be changed / refunded.
Groups and camp schools
Cancellation conditions for Groups, camp schools etc.
- The paid reservation fee of 25% of the stay is not refundable upon cancellation.
- If cancelled less than 3 months before arrival, 50% of the full amount will be charged.
- If cancelled less than 1 month before arrival, 100% of the full amount will be charged.
- The number of people can be adjusted +/- 2 people up to 14 days before arrival.
Please always cancel in writing – also if there is a change in the number of people.
Cancellation means cancellation, shortening, rescheduling and similar significant changes to the order.
Do you have more questions?
Contact us on vejle@danhostel.dk